We're here to help
Have a question about gameplay, experiencing a glitch, or need assistance with your purchase? Reach out directly.
Direct Email Support
Our official support channel handles bug reports, technical inquiries, and order verification.
canoncam3080@gmail.com
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Order & Purchase Help
Purchased hints or Remove Ads but don't see them? You can restore purchases anytime in the in-game store sheet.
When emailing us regarding purchases, please attach your Google Play Order Number (starts with GPA.xxxx-xxxx-xxxx).
Frequently Asked Questions
How do I restore my purchases on a new phone?
Ensure you are logged into the same Google Play account. Open the in-game Store, scroll down to the bottom, and tap "Restore Purchases". All non-consumable upgrades (such as Remove Ads) will automatically re-activate.
Why did I lose my hints after uninstalling?
Consumable hint items are saved directly into your device's secure local game cache. Uninstalling the app clears local storage. If you made a recent purchase and lost your pack due to a device reset, email us with your GPA order receipt and we will gladly assist.
How do I report a missing or misspelled word in a puzzle?
We love vocabulary suggestions! Send an email to canoncam3080@gmail.com with the Level number and the word in question. We routinely update puzzle dictionaries with new app releases.